Please use our Contact Us form or email thestory@kappaalphapsi1911.com within fourteen (14) calendar days of receiving the damaged book.  An authorized representative will respond to the email and require photos of the damaged book (exterior, interior, and shipping container).  An authorized representative instructs customers via email where to return the damaged book to exchange for a replacement book.  The customer assumes the shipping cost to return the damaged book.  

Do not send damaged book to Kappa Alpha Psi International Headquarters.